This release extends the goal of the LiveCycle Enterprise Suite to enhance intuitive application experiences with the backend integration and collaboration features needed for enterprise apps to come to life and actually enrich rather than hinder the users ability to get their task done.
Screensharing is cool and has so many uses. We already have customers deploying this into customer care environments. Imagine being able to log a support call and after granting permission to the customer service rep start a screen sharing session right in the application. Much more engaging, faster issue resolution time, and far more convenient than having the user navigate to seperate screensharing technology. I can en
ge Record & Playback being used for tutorial work, archiving interactive sessions for compliance reasons among others.